Last Updated: August 12, 2026
This policy explains how TAMII SHOP handles data from users of the app, website, ordering, delivery, and support services.
We collect your name, phone number, and verification status. Password authentication is handled by the designated authentication system. Temporary OTP codes are sent through a messaging provider for registration and sensitive actions, and support will never ask you to share them.
We collect city, area or description, nearest landmark, primary phone, and an optional secondary phone to fulfil delivery from Shahat to the city selected by the customer.
We process cart, favorites, selected product variants such as color, size and quantity, order history, cancellation and return status, invoices, and rewards to provide and record the service.
Payment is due on delivery only. If bank transfer is selected, bank details and receipt upload are unavailable until the order is marked Delivered. Transfer proofs and return attachments are stored in private restricted storage. We do not store payment-card details.
With permission, we register a device notification token to send order, payment, attachment, reward, and offer updates. An account may be used on multiple devices, and permission can be revoked in system settings.
We may process limited platform, connectivity, error, performance, and operation identifiers required for security, idempotency, troubleshooting, and service improvement.
The app uses limited local storage and memory cache for session state, preferences, and performance. Cached commercial data is not used as an offline fallback when the service is unreachable.
The minimum necessary order and delivery data may be shared with authorized staff and delivery providers, and with infrastructure, authentication, messaging, and notification providers strictly as needed to operate the service.
We use restricted permissions, database-level access policies, and private storage. Although reasonable safeguards are applied, no electronic method can guarantee absolute security.
You can update account details and your phone after verification, manage addresses, preferences, and notifications, and preview, replace, or delete eligible attachments while the order state permits.
Account deletion can be requested in the app after password and OTP confirmation. Login and unnecessary personal data are removed. Certain order and operational records may be detached from your identity and retained temporarily for accounting, security, active orders, returns, or disputes.
Data is retained only as needed for the service and legitimate operational and security needs. Notifications are automatically pruned to system limits, while necessary invoice, order, and return records remain as required.
We may update this policy when the service or requirements change. The page shows the latest update date, and continued use after an update means acceptance of the current version.
For privacy or account questions, use the in-app Support page or email support@tamii.ly.
