Last Updated: August 12, 2026
By using TAMII SHOP or creating an order, you accept these terms and linked policies. The app supports product browsing, ordering, tracking, support, attachments, and rewards.
Available content may be browsed as a guest. Synchronized carts, orders, addresses, and rewards require a verified account. You are responsible for protecting your password and OTP and for activity performed through your account.
You must provide an accurate name, phone number, and delivery address. The customer is responsible for delays or failed delivery caused by incomplete or incorrect details.
Availability, price, and image may vary by selected color, size, or variant, and a product may be available now or sourced on demand. The cart and order review show the variant and quantity being ordered.
Prices are shown in Libyan dinars. Offers, coupons, and delivery fees are included in the final quote. Data may change before administrative confirmation if availability changes or an evident error is found. The locked confirmed price governs the order.
Creating an order is not final acceptance. Orders start Pending Confirmation and are reviewed for stock, price, and delivery. Management may confirm or reject an order if stock is unavailable or a material error exists.
Payment is due on delivery only. Sending or receiving payment before the product is delivered is prohibited. If bank transfer is selected, bank details and receipt upload appear only after the order is marked Delivered.
Orders are dispatched from Shahat to the selected supported city. Fees are calculated by city and shown before order creation. Timing depends on availability, road conditions, and the delivery provider.
Cancellation is immediate while Pending Confirmation. Confirmed, Sourcing, or Preparing orders require administrative review. Once Out for Delivery, in-app cancellation is unavailable and support must be contacted. Delivered orders use the return flow.
Eligible Delivered orders can submit a return request for review. Items and quantities must be selected and supporting evidence attached when required. Submission does not guarantee acceptance.
Transfer proofs and return attachments must be clear, accurate, relevant, and use supported formats and sizes. They may be managed only while the backend state permits. Harmful or unrelated uploads are prohibited.
One stamp is granted automatically for each Delivered order. Coupons and gifts remain subject to their validity and availability and are not redeemable for cash unless explicitly stated.
Fraud, abuse of offers, rewards, sharing, or attachments, attempts to bypass authorization, and disruption of the service are prohibited. Accounts may be restricted for violations or security risks.
TAMII SHOP branding, design, text, software, and proprietary content are protected and may not be copied without permission. Supplier and third-party rights remain reserved.
Maintenance, connectivity, third-party providers, and circumstances beyond reasonable control may affect the service. We take reasonable steps for accuracy and continuity but do not guarantee uninterrupted operation.
Terms and policies may be updated as the service changes, and the latest update date is displayed. These terms are governed by applicable laws in Libya.
For technical, order, product, or delivery support, use the in-app Support page or email support@tamii.ly.
